Privacy Policy
Phioranex Private Limited ("Phioranex", "we", "us") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights regarding that data across our website, mobile applications, and services.
01.Information we collect
We collect information you provide directly — such as your name, email address, and project details when you contact us or use our services. We also automatically collect certain technical data including IP address, browser type, device identifiers, and usage patterns through standard web analytics tools. For our mobile applications, we may request access to device permissions (camera, notifications, location) only where required for core functionality, and always with your explicit consent.
02.How we use information
We use your information to respond to inquiries, deliver and improve our services, send project updates and invoices, and analyse how our products are used. We may send occasional product updates or newsletters; you can unsubscribe at any time. We do not use your data for automated decision-making that significantly affects you.
04.Data retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, typically for the duration of our business relationship plus a standard legal retention period (usually 3–7 years for financial records). You may request deletion at any time for non-legally-required data.
05.Security
We implement industry-standard technical and organisational measures including TLS encryption in transit, access controls, and regular security reviews. No system is completely secure; if you believe your data has been compromised, contact us immediately at info@phioranex.com.
06.Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise any of these rights, email info@phioranex.com. We will respond within 30 days. If you are in the EU/EEA, you may also lodge a complaint with your local supervisory authority.
07.Children's privacy
Our services are not directed to individuals under the age of 13 (or 16 in the EU). We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it promptly.
08.International transfers
Phioranex is based in India. If you access our services from outside India, your information may be transferred to and processed in India or other countries where our service providers operate. We ensure appropriate safeguards are in place for any such transfers.
09.Mobile applications
Our mobile apps (including Madhav Mann, GlowLink, and others distributed via the Apple App Store and Google Play Store) may collect device-specific data to deliver personalised features. Each app's specific data practices are described in its individual App Store privacy nutrition label. We comply with Apple's App Privacy requirements and Google's User Data Policy. You can revoke app permissions at any time through your device settings.
10.Third-party services
Our website and apps may integrate third-party services including analytics providers, payment gateways, and cloud infrastructure. These services have their own privacy policies and we encourage you to review them. We are not responsible for third-party privacy practices.
11.Changes to this policy
We may update this policy periodically. We will notify you of material changes by updating the "Last updated" date above and, where appropriate, via email or an in-app notice. Continued use of our services after changes take effect constitutes acceptance of the revised policy.
12.Contact us
For privacy-related questions, data requests, or concerns: Phioranex Private Limited India Email: info@phioranex.com Phone: +91 97691 08632